Privacy Policy

1. Data we collect

Inquiry and booking data: your name, contact details (email and/or phone or WhatsApp), the service and date you request, number of guests, meeting point or hotel, flight details for transfers, and any notes you add (for example, child seats or accessibility needs). Communications: the messages you exchange with us about your inquiry. Technical data: basic logs required to run and secure the website.

We do not collect payment card numbers on this website; payments are processed by the payment provider shown in your confirmation.

2. Why we use it

To check availability and prices with Partners, to confirm and manage your booking, to send your voucher and service updates, to provide support, and to meet accounting and legal obligations. We do not use your data for unrelated marketing without your consent.

3. Who receives your data

Only the Partner who will deliver your service receives the details needed for that service — for example, your name, group size, meeting point and flight number for a transfer. Providers that operate our infrastructure (hosting, email delivery, payment processing) process data on our behalf. We never pass your data to other tour sellers for their own marketing.

4. We do not sell your data

We do not sell, rent or trade personal data.

5. Retention

Inquiry data is kept while your inquiry is active and for a limited period afterwards, to handle questions and disputes. Booking and payment records are kept as long as accounting and tax rules require. You may ask us to delete your inquiry data earlier — see your rights below.

6. Security

Access to inquiry and booking data is restricted to the team members who handle bookings, and data is transmitted over encrypted connections.

7. Your rights

You may request access to your personal data, correction of inaccurate data, or its deletion, by writing to the Operator at the email address below. We respond within 30 days.

8. Cookies

The website uses only the cookies and local storage strictly needed for it to work, such as your chosen language and cart contents. We do not run third-party advertising trackers on booking pages.